Policies & Payments

Payment is due at the time services are rendered. If you have any special considerations regarding payment, please discuss this with the receptionist prior to seeing the doctor. We accept a variety of payment options, including cash, Visa, Mastercard, Discover, American Express, and CareCredit.

   

CareCredit

CareCredit is a personal line of credit for healthcare, both human and veterinary, that works like a credit card. To apply, click here for the CareCredit Online Credit Application or call their 24/7 phone number at 1-800-365-8295.

ScratchPay

ScratchPay offers financing options ranging from $200 - $10,000. Visit scratchpay.com or text PAY to 213-296-0817 to apply.

Pet Insurance

Another popular option for families and their pets is insurance coverage. We have pet insurance information on Nationwide Pet Insurance, Petplan, Trupanion, and Embrace.

Understanding Our Fees 

We will always present you what we believe to be the very best medical approach to maintaining your pet's good health. We are committed to caring for your pet(s) as if they were our own and feel it our obligation to provide you with the most progressive medical, surgical and dental care possible. We do not believe in a "one size fits all" approach to medicine. Instead, each medical plan is custom tailored by our veterinary team and built around the unique qualities and characteristics each patient presents to us.

The fee structure for such services are based upon the financial requirements for maintaining a highly skilled, caring and professional veterinary team; the convenience of in-house diagnostic laboratory and pharmacy, dedicated surgical and dental suite; as well as the equipment to provide the safest and most effective approach to veterinary anesthesia, pain management and patient monitoring. Our fees are structured to support this high-level of medical care and service.